What are "Request Pick Up," "Scan & Deliver," and "Request to copy or visit" in HOLLIS?
These are the options for accessing a physical item in Harvard Library’s collections. For full details, visit the “Access Options” page of the HOLLIS User Guide.
Tips
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“Request to copy or visit” indicates a special collections item. These items are by request only; no Harvard affiliation required. How to use Harvard Library’s special collections and archives.
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You can go to the shelf - it’s often the fastest option. Make sure the item is “in library or storage” and the location does not include the term “OFFSITE.” Note the call number. Learn more about call numbers.
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Most requests take 1-4 business days. Some Interlibrary Loan requests can take a week or longer. Learn more about Scan & Deliver.
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You can still request an “unavailable” book. If Harvard’s copy is not available, we’ll try to get another copy for you via Interlibrary Loan. Learn more about Interlibrary Loan.
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We will help you. When in doubt, Ask a Librarian (submit a question via our form).
Have another HOLLIS question? Our HOLLIS User Guide provides an overview of HOLLIS's features and functions.
- We're experiencing difficulty with our Research Appointment Request form (under "Meet"). For now, please click on "Email" and describe for us:
- your Harvard affiliation
- the project you'd like help with
- whether it's for a particular class, faculty member or department
Chat
Monday-Friday 9am-5pm
Chat is intended for brief inquiries from the Harvard community.
Reach out to librarians and other reference specialists by email using our online form. We usually respond within 24 hours Monday through Friday.
Meet
Talk to a librarian for advice on defining your topic, developing your research strategy, and locating and using sources. Make an appointment now.
These services are intended primarily for Harvard University faculty, staff and students. If you are not affiliated with Harvard, please use these services only to request information about the Library and its collections.