The ONLINE ACCESS link in HOLLIS didn’t give me access to the item I wanted, what should I do?

Explore the website HOLLIS took you to

If ONLINE ACCESS connected you to a publisher site, it’s likely that the item you want is available from that site. Use the site’s search or browse options to search for the item title or volume and year.

Go back to HOLLIS and check for alternate access options

Same record

Select the title to open the full record and check for any additional platforms listed toward the bottom of the record. 

Different record

Check HOLLIS for a different record for the same item: it may list other access options.

Different search

Check HOLLIS for access at a different level. For example, if you are trying to access an article, search HOLLIS for the name of the journal. 

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  • If you're experiencing an ongoing technical issue when you attempt to access library materials with your HarvardKey during this time, please report it to Library Technology Services.

 

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