The ONLINE ACCESS link in HOLLIS didn’t give me access to the item I wanted, what should I do?
Explore the website HOLLIS took you to
If ONLINE ACCESS connected you to a publisher site, it’s likely that the item you want is available from that site. Use the site’s search or browse options to search for the item title or volume and year.
Go back to HOLLIS and check for alternate access options
Same record
Select the title to open the full record and check for any additional platforms listed toward the bottom of the record.
Different record
Check HOLLIS for a different record for the same item: it may list other access options.
Different search
Check HOLLIS for access at a different level. For example, if you are trying to access an article, search HOLLIS for the name of the journal.
Get help
- Visit Ask a Librarian for help tracking down the source.
- Report a broken link so that we can investigate and fix the problem.
Have another HOLLIS question? Our HOLLIS User Guide provides an overview of HOLLIS's features and functions.
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- your Harvard affiliation
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- whether it's for a particular class, faculty member or department
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Chat is intended for brief inquiries from the Harvard community.
Reach out to librarians and other reference specialists by email using our online form. We usually respond within 24 hours Monday through Friday.
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