All virtual services are available and some libraries are open for in-person use, while others remain closed through January 23, 2022. Learn more.
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Privacy and security concerns are present with any use of new technology, including AI.
Users should ensure protection of confidential data by refraining from entering or copying classified information into publicly-available generative AI tools, as per the University’s Information Security Policy; exercise caution regarding AI-generated content's accuracy and copyright issues, reviewing it before dissemination; adhere to academic integrity policies and consult with relevant faculty or student handbooks, while remaining vigilant against AI-enabled phishing scams, and consult with Harvard University Information Technology (HUIT) prior to acquiring generative AI tools.
The Provost’s office has a full briefing on all these issues here: precautions when using AI chatbots.
You may also find the Generative AI @ Harvard site helpful.
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Friday-Saturday 9am-5pm
Sunday 12noon-7pm
Chat is intended for brief inquiries from the Harvard community.
Reach out to librarians and other reference specialists by email using our online form. We usually respond within 24 hours Monday through Friday.
Talk to a librarian for advice on defining your topic, developing your research strategy, and locating and using sources. Make an appointment now.
These services are intended primarily for Harvard University faculty, staff and students. If you are not affiliated with Harvard, please use these services only to request information about the Library and its collections.
Our chat reference and Research Appointment Request services are intended for Harvard affiliates. All others are welcome to submit questions using the form on this page.
We are happy to answer questions from all Harvard affiliates and from non-affiliates inquiring about the library's collections.
Unfortunately, we're unable to answer questions from the general public which are not directly related to Harvard Library services and collections.