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An order has been placed for a book but it is either not here yet or has not been cataloged. The HOLLIS record will often have a "Request Pick Up" link you can use to insure that you are notified when the book is available. Failing that, you may have to contact the holding library directly. If you're not sure what library that is or how to do that, place a request with Ask a Librarian and we'll help figure out how it should be routed.
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Chat is intended for brief inquiries from the Harvard community.
Reach out to librarians and other reference specialists by email using our online form. We usually respond within 24 hours Monday through Friday.
Talk to a librarian for advice on defining your topic, developing your research strategy, and locating and using sources. Make an appointment now.
These services are intended primarily for Harvard University faculty, staff and students. If you are not affiliated with Harvard, please use these services only to request information about the Library and its collections.
Our chat reference and Research Appointment Request services are intended for Harvard affiliates. All others are welcome to submit questions using the form on this page.
We are happy to answer questions from all Harvard affiliates and from non-affiliates inquiring about the library's collections.
Unfortunately, we're unable to answer questions from the general public which are not directly related to Harvard Library services and collections.